Released on: February 29, 2008, 3:00 am

Press Release Author: MetricStream

Industry: Software

Press Release Summary: Solution to streamline quality and compliance processes for
1,500 suppliers world-wide to meet US FDA and EU device regulations

Press Release Body: MetricStream, Inc., the market leader in enterprise-wide
Governance, Risk, Compliance (GRC) and Quality Management solutions, today announced
that a Global Fortune 500 medical systems company has deployed MetricStream as its
enterprise wide platform for streamlining supplier quality processes with over 1,500
suppliers world-wide to achieve traceability of CAPAs (Corrective Action and
Preventive Actions) that involve their suppliers. The system will also support the
company\'s compliance obligations and requirements for FDA cGMPs, FDA 21 CFR Part 11
and various EU medical device regulations.

The company\'s products for diagnostic imaging, patient monitoring and cardiac care
are category leaders in the medical and health service industry. It undertook a
major initiative to introduce an online communication platform and single interface
for its supply-management employees and its supplier community. A critical part this
system was providing integrated functionality for supplier quality management,
particularly the Supplier Corrective Action Request (SCAR) process - the cornerstone
of a closed-loop quality management program - for which MetricStream solution has
been selected.

The company will roll out MetricStream\'s Supplier Quality Management solution that
provides comprehensive capabilities for managing SCARs, Issue Tracking, Quality
Analysis and Investigations, Supplier Access, Supplier Scorecards and Cost of Poor
Quality. The solution will provide complete visibility into suppliers\' quality
processes for driving continuous improvement and will create a transparent
environment for suppliers and manufactures to collaborate and coordinate in
real-time.

By implementing the MetricStream solution, the company estimates a significant
improvement in average SCAR throughput time by reducing process waiting time,
ensuring immediate communication and setting clear priorities. This will be
complemented by savings from elimination of redundant paper archiving and through
productivity gains in activities such as information routing, trending and data
analysis and data entry.

\"The nature of an organization\'s relationship with its suppliers has dramatically
changed. Global outsourcing and co-development is on the rise as companies increase
focus on their core competencies. These changes have created a need for
organizations to put in place a supplier quality management system to improve
visibility into supplier quality and enhance supplier accountability,\" said Carl
McCauley, Vice President of Sale at MetricStream. \"Leading global manufacturers are
utilizing MetricStream solutions to implement industry best practices in quality and
compliance management, reduce costs, shorten cycle times and improve overall process
efficiencies.\"

About MetricStream
MetricStream is a market leader in Enterprise-wide Governance, Risk, Compliance
(GRC) and Quality Solutions for global corporations. MetricStream solutions are used
by leading corporations such as Pfizer, Covidien, NASDAQ, SanDisk, BP, Entergy,
Subway, Fairchild Semiconductor, Hitachi and TaylorMade-Adidas Golf in diverse
industries such as Pharmaceuticals, Medical Devices, Automotive, Food, High Tech
Manufacturing, Energy and Financial Services to manage their quality processes,
regulatory and industry-mandated compliance and corporate governance initiatives, as
well as by over a million compliance professionals worldwide via the
ComplianceOnline.com portal. MetricStream is headquartered in Redwood Shores,
California and can be reached at www.metricstream.com

Web Site: http://www.metricstream.com

Contact Details: MetricStream, Inc.
3000 Bridge Parkway
Redwood Shores, California
United States - 94065
650-620-2932
http://www.metricstream.com
pr@metricstream.com